Category: Social Organization
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Culture Change is Critical for Successful Digital Transformation
Adopting digital technologies is not about replacing an existing system with an upgrade or building a new website. Rather one of the most important impacts of these technologies is to essentially change the way people work. Adopting digital technologies needs to be seen as first and foremost a culture change or probably more appropriately a…
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What Factors are Relevant to Becoming a Social Enterprise?
Many leaders are still trying to figure out whether, when and how they should begin to transform their organization into a “social enterprise.” This post addresses the organizational and workforce characteristics that should be considered in making that decision and taking the necessary actions by addressing three sets of factors: those that matter less than…
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Social Software Platforms: High-Level Guidance for Organizations
This article offers high-level guidance for organizations looking to acquire and implement a social software solution to facilitate communication and collaboration in a secure environment via a private digital network (e.g., an enterprise 2.0 or social business platform, a social intranet, a digital community). It provides considerations for getting started, selecting a social software product…
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Private Social Networks: Every Organization Needs Them
This article highlights the risks associated with public social media platforms and describes how private social networks (aka private digital networks) can reduce those risks while also enhancing communication and collaboration among organizational stakeholders. It counters the main points of resistance offered by organizational leaders and articulates the importance of being prepared to establish a…
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Reducing the Role of Email in Organizations: Change is Overdue
Although social technology advocates have been calling for the death of email for several years, it’s still the dominant digital channel by which people in organizations communicate and collaborate. The role of email in our work lives should be reduced, however, both because of its own inefficiencies and the increased availability of better tools. Effective…
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4 Big Barriers to Social Media Adoption: Key Research Findings
The results of a unique and ground-breaking research study (n=644+) indicate four main barriers to increased adoption of social technologies in organizations: lack of knowledge and understanding, unprepared leadership, fear, and the absence of a well-grounded business case. This post highlights those findings and offers recommendations for overcoming the barriers. It also provides a link…
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Empowered Employees Increase Productivity
A smart and well-designed social intranet enables empowered employees to communicate and collaborate more efficiently and effectively, which in turn can make them more productive and enhance an organization’s ability to achieve its goals and objectives. This post discusses four factors that help create the right environment and facilitate engagement: implementing the right media blend,…