Organizations that are guided by five key digital success tips will increase their digital performance in 2017. These tips include: understanding your present digital situation, optimizing your digital team and tools, focusing on the top 20% of digital optimization opportunities, controlling production and workflow, and leveraging the right analytics. Taking our free Digital Status Assessment is a great way to get started. (by Internet Advisory Board)
The forms of digital media that organizations can leverage as part of their marketing and public relations efforts should include not just the traditional notions of owned, earned and paid, but also shared, free and rented. This article describes and provides examples of each type and offers some related thoughts.
A recent review of Denovati SMART Articles revealed that our most popular content falls into two categories: conceptual and tactical pieces on the digital transformation of organizations, and practical insights and how-to guidance on leveraging social and digital technologies. Here are links to our most-read resources on social and digital engagement (plus one bonus piece).
Many (most?) people are confounded by the differences between # and @ tags; and as a result, they tend to use them interchangeably. Doing so, however, can undermine the goals one is trying to achieve by incorporating tags into their social media communications. This article clarifies the differences and offers guidance on how they work on various social media platforms.
Digital success does not come easy or cheap, and it requires a lot of time and effort. It demands commitment, focus, organization, rigor, persistence, resilience, ruthlessness, self control, efficiency… none of which is possible without both mental and emotional discipline. To achieve digital success, leaders and others must have the discipline to lay a strong foundation, implement and refine a plan of action, and even walk away.
This is the final article in a series that offers recommendations for how LinkedIn, group owners/managers, and group members can improve the quality and value of LinkedIn groups. The initial piece focused on suggestions for LinkedIn, and the second provided suggestions for group owners/managers. This article focuses on LinkedIn group members. The ideas can also be extended to other kinds of digital communities.
Saving LinkedIn groups will require people to make them an active part of their LinkedIn experience – and by extension, their ongoing professional development, business development and networking efforts. In this piece I describe the potential benefits of LinkedIn groups and offer some tips for getting started and managing group memberships. I’ll follow up in my next article with recommendations for how to be a good group member.
Blogging has evolved into a critically important website feature that virtually every organization can benefit from; however, many people still harbor negative perceptions that prevent them from taking advantage of the benefits blogs can offer. This article is intended to update people's perceptions by sharing eight key facts about blogs and blogging.
The approach to hiring social media and digital expertise used by most organizations is perfectly backwards. They usually start with part-time internal help that is either a junior staffer, an enthusiast with some knowledge, or both. A better approach is to start with a true expert who can help define a strategy, outsource engagement to define the best tactics and determine required resources, then bring it in house.
This is the second in a series of articles offering recommendations for how LinkedIn, group owners/managers, and members can improve the quality and value of LinkedIn groups. The initial article offered suggestions for LinkedIn. This piece focuses on suggestions for LinkedIn group owners and managers. The ideas can also be extended to other kinds of digital communities. Recommendations from others are welcome.
Organizational leaders and other senior professionals need to be savvy enough to judge the true value of what they read and hear about social media’s promise, develop realistic expectations about both processes and outcomes, make smart decisions about where and how to engage, and create workable plans of actions for moving forward. Knowing these truths about social media should help.
To optimize their digital engagement, organizations should address five key questions focused on strategy, audience, value, feasibility, and when to exit.. These questions should certainly be tackled before establishing a presence and committing to engaging on any social or digital platform or channel, but they’re also useful in evaluating whether it’s worthwhile to continue in a particular digital space.
Digital resolutions should be a key part of our annual effort to be better, more successful people. Given how integral digital technology is to managing both our personal and professional lives, one could argue that these resolutions are more important than some of the other improvement goals we set - and that they're the ones most of us can least afford to break.
If your organization is struggling with developing a best practices approach to managing comments online, these recommendations will help. They include debalkanizing approaches to engagement and moderation; creating simple yet comprehensive posting guidelines that are clearly visible and consistently enforced; letting the community help manage rule violations; and making sure staff are properly trained.
For a host of reasons, many organizations have been taking a Digital DIY (Do It Yourself) approach to pursuing technology initiatives, both externally and internally. Though the motivations for these approaches are understandable and seem logical on the surface, more often than not they are suboptimal strategies that aren't in an organization's best interests. A corollary approach, DIC (Do It Cheap), is also less effective than many people presume. Leaders who are serious about addressing the opportunities and challenges created by social and digital technologies are best served by taking a DIS (Do It Smart) approach.
It may be an ancient, bricks and mortar city, but the buildings, infrastructure and inhabitants of Rome offer many design insights into cyberspace, particularly when it comes to building, maintaining, and participating in digital communities. This post shares 11 lessons, organized into three feng shui-inspired themes: balancing the old and the new, letting rules serve as guides not edicts, and recognizing the fundamental humanity of digital communities. Additional ideas and examples are welcome.
Although it’s generally well intentioned, most of the advice for engaging via social media in 10 minutes a day (or similar short timeframes) is misguided, misleading, and misrepresentative – especially for social media rookies. This post offers seven reasons why, and suggests more realistic and practical approaches for individuals and organizations to find ways to engage efficiently and effectively, not just in the short term but over the long haul.
As individuals become more engaged with social media in their professional lives, employers are increasingly recognizing the need to address new challenges with respect to protecting their brand and commercial interests. Though it’s tempting to develop one-sided, draconian approaches, they are not usually in an organization’s long-term best interests. This post offers recommendations for developing a pragmatic, balanced approach to articulating the relative rights and responsibilities of employers and employees when it comes to questions of social media ownership in terms of both accounts and activities.
In our overcommitted, busy lives, lack of time is a common lament. The time challenge is exacerbated by information overload and the speed with which digital technology continues to change. For social media rookies in particular, these challenges can be overwhelming. This post highlights certain immutable realities of the world in which we live and work and offers guidance for how to cope with them.
We might all agree that trust on the Web requires authenticity, but we may not all realize the extent to which that's true and how relevant the idea may be for ordinary netizens, not just public figures, large organizations, and well-known brands. Given the reach and potential permanence of digital content, we should all consider the extent to which how we present ourselves in cyberspace corresponds with what we say and do in the physical world. Inauthentic on the Web? – The Truth Shall Out.