Archive For: Communication

Effective Workplace Communication: What Boomers and Xers can Teach Digital Natives

Contrary to common perception, there is much Baby Boomers and members of Generation X can teach members of Generation Y about effective workplace communication - particularly when social media and digital technology are involved. This post discusses ways older workers can help younger workers understand context, channel choices, communication preferences and more.
 

Phone Etiquette in the Digital Era: Think before You Dial

In the Digital Era, new definitions of acceptable and unacceptable behavior have to address not only new ways of communicating, but traditional forms as well. This post offers three reasons why unsolicited, unscheduled phone calls are a generally a poor practice and reinforces the idea that we must constantly think about the best ways to maximize the efficiency and effectiveness of our communications, for both ourselves and others. (December 18, 2013)
 

Taming the Emailstrom III: 15 Tips for Sending Emails

Part III of a three-part series offers 15 tips for sending emails that focus on email creation and delivery. Part I provides 11 basic suggestions to control email, including setting a strong foundation, managing the flow of messages, and clearing your inbox. Part II provides another 11 tips for managing email throughout the day so people don't feel like they're drowning and can focus on more important activities. Additional recommendations are welcome. (October 21, 2013)
 

Taming the Emailstrom II: 11 Ways to Better Manage Incoming Emails

Part II of a three-part series offers 11 tips to better manage incoming emails throughout the day - both at your desk and when you're on the go - so you don't feel like all you're doing is triaging messages from others. Part I provided 11 basic suggestions to control email, including setting a strong foundation, managing the flow of messages, and clearing your inbox. Part III offers 15 tips for better email creation and delivery. Additional recommendations are welcome. (October 7, 2013)
 

Taming the Emailstrom I: 11 Ways to Control Email

Part I of a three-part series offers 11 basic suggestions to help you control email. Tips are provided for setting a strong foundation, managing the flow of messages, and clearing your inbox. Part II outlines ways to manage email throughout the day, and Part III offers tips for better email creation and delivery. Additional recommendations are welcome. (September 23, 2013)
 

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