5 thoughts on “Managing Comments Online: 10 Recommendations

  1. I wrote a series of articles for Knight Digital Media Center on the ins and outs and issues related to comment management. These are geared to newspapers that have been looking for gold to fund their news operation in those comments. Here they are and it looks like it’s about time ofr an update, given how the field is evolving. http://www.knightdigitalmediacenter.org/blogs/sduros/2013/03/moderation-thwarts-comment-free-all and http://www.knightdigitalmediacenter.org/blogs/sduros/2013/04/do-online-comments-build-premium-news-brand-advertisers-might-think-so

    • Thanks for sharing your pieces, Sally. The first one in particular is a nice complement to my recommendations, and the second provides an interesting perspective on the potential commercial value of an active commentariat.

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