Employee Engagement, Social Recognition, and More

Employee Engagement, Social Recognition, and More

I recently participated in Fleming Europe’s 3rd Annual Global HR Forum, which was focused on employee engagement. My presentation, entitled “Engaging Employees through Social Recognition,” highlighted the growing Digital Era trend of using social software to facilitate employee recognition and engagement. This piece shares the deck from that talk, as well as additional observations from the conference. (June 18, 2013)

Author: Courtney Hunt

 

I thoroughly enjoyed participating in Fleming Europe’s Global HR Forum on Engaging Employee Experience. Like the Social Media and HR event I attended last fall, both the speakers and the delegates were dedicated, top-notch professionals from well-known and well-respected companies.

My presentation, entitled Engaging Employees through Social Recognition, highlighted the growing Digital Era trend of using social software to facilitate employee recognition and engagement. Its key points:

  • New technologies and employee expectations are changing the way organisations recognise value at work
  • Employee recognition used to be formal, infrequent and siloed; with social recognition programs, it becomes informal, interactive and visible to all
  • Social recognition software, which lets coworkers like, share and comment on peer recognition, generates social feedback that further reinforces values and encourages wanted behaviours
  • Social recognition can complement and provide input to formal performance management processes and can also facilitate leadership development and career management programs
  • Several organizations have realized significant benefits from implementing social recognition programs; learn from them

I’ve uploaded the presentation to SlideShare, which you can view below or directly via our SlideShare channel.

 

Bonus 1: Here are a few other Digital Era take-aways from the conference:

  • The conference organizers used a tool called sli.do to facilitate participation. This interactive feature was well received and definitely added to the event. In addition to a Twitter thread for broadcast comments, it included internal functions for attendee polling and questions/comments.
  • Speaker Mohamed El-Amir used a term I hadn’t heard before: Digitalian. He was generally referring to Digital Natives, but I of course think we should all be Digitalians!
  • Speaker Joaquin Uribarri emphasized the two biggest trends today are Globalization and Digitalization. I agree wholeheartedly, and would like to further emphasize how highly integrated these two trends are – which kind of makes them a megatrend! Much of his talk focused on the the fact that in the Digital Era, we need to focus not just software and hardware, but also mindware, which is the human adaptation dimension. Mindware is comprised of a Whiteboard, Controller, Hard Drive, Attention & Emotional System. As he discussed each component, I couldn’t help but think that the biggest challenge for digital rookies is the last one!
  • Speaker Martina Mangelsdorf offered the following great distinction: Generation Y folks may be tech dependent, but they are not necessarily tech savvy. That’s very true in my experience. It is unwise to assume the former means the latter!
  • Although his talk was about cross-cultural differences, speaker Paolo Nagari was emphatic when he stated that we all have to use social and digital technology. I really appreciated the strength of his conviction, which I obviously share.

Bonus 2: I’m always on the lookout for great Digital Era images, and I found plenty on this trip. I gathered some of my favorites into this photo essay. I travel a fair bit, and though some of these images reflect now-classically familiar ideas (e.g., find us on Facebook!), I was also struck by how quickly things are changing. I see new technologies and applications being introduced constantly. It’s very cool.

As always, I welcome your comments and questions.

 

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